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Modelling the relationships among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging econonomy context
Title Modelling the relationships among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging econonomy context Author info Tamara Rajic, Jaroslav Ďaďo Author Rajić Tamara (50%)
Co-authors Ďaďo Jaroslav 1954- (50%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document Total Quality Management and Business Excellence. Vol. 24, no. 9-10 (2013), pp. 1096-1110. - Abington : Routledge, 2013 Keywords atmospherics kvalita služieb - quality of services satisfaction behavioral intentions maloobchod - retail trade Headings Geogr. Srbsko Language English Country Great Britian systematics 33 URL Link na zdrojový dokument Public work category ADC No. of Archival Copy 27603 Repercussion category WIKTOR, Jan W. Systém kvality vzdelávania na vysokej škole : koncepcia a štruktúra. Skúsenosti Ekonomickej univerzity v Krakove. In Ekonomika a spoločnosť : vedecký časopis Ekonomickej fakulty Univerzity Mateja Bela v Banskej Bystrici. ISSN 1335-7069, 2014, roč. 15, č. 2, s. 185-195.
THAI, Vinh V. The impact of port service quality on customer satisfaction : the case of Singapore. In Maritime economics & logistics. ISSN 1479-2931, 2016, vol. 18, no. 4, pp. 458-475.
TSAI, Juin-Ming - HUNG, Shiu-Wan. Supply chain relationship quality and performance in technological turbulence: an artificial neural network approach. In International journal of production research. ISSN 0020-7543, 2016, vol. 54, no. 9, pp. 2757-2770.
DJEKIC, Ilija - KANE, Kevin - TOMIC, Nikola - KALOGIANNI, Eleni - ROCHA, Ada - ZAMIOUDI, Lamprini - PACHECO, Rita. Cross-cultural consumer perceptions of service quality in restaurants. In Nutrition & food science. ISSN 0034-6659, 2016, vol. 46, no. 6, pp. 827-843.
Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika 
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