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The quality of services provided by tourist agency

  1. TitleThe quality of services provided by tourist agency
    Document partChapter 7
    Author infoPietrzyk Małgorzata, Wszendybył Ewa
    Author Pietrzyk Małgorzata (50%)
    Co-authors Wszendybył-Skulska Ewa (50%)
    Source document Quality management of services. S. 46-51. - Žilina : EDIS - vydavateľstvo Žilinskej univerzity, 2006 / Čorejová Tatiana ; Borkowski Stanisław ; Marcikiewicz Cezary ; Bokůvka Otakar
    Keywords cestovné agentúry - travel agencies   kvalita služieb - quality of services  
    LanguageEnglish
    CountrySlovak Republic
    systematics 338.488
    Public work category AEC
    No. of Archival CopyE591
    Catal.org.BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici
    Databasexpca - PUBLIKAČNÁ ČINNOSŤ
Number of the records: 1  

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