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Customer centricity and satisfaction as a key aspect of CRM

  1. TitleCustomer centricity and satisfaction as a key aspect of CRM
    Author infoWiesław Breński
    Author Breński Wiesław (100%)
    Source document Problems and Perspectives in Management. Vol. 13, no. 1 (2015), pp. 176-184. - Sumy : LLC “Consulting Publishing Company “Business Perspectives”, 2015
    Keywords zákazníci - customers   manažment - management  
    LanguageEnglish
    CountryUkraine
    systematics 658.891
    Public work category ADM
    No. of Archival CopyE2765
    Repercussion categoryOLEKSIUK, Adam. The issues of financial innovations and their importance in the contemporary economic system in the perspective of cognitive theories. In IJISET - International journal of innovative science, engineering and technology. ISSN 2348-7968, 2015, vol. 2, no. 10 (October), pp. 723-730.
    Catal.org.BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici
    Databasexpca - PUBLIKAČNÁ ČINNOSŤ
    ReferencesPERIODIKÁ-Súborný záznam periodika
Number of the records: 1  

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