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Mutual workings of the quality factor and customer satisfaction
Title Mutual workings of the quality factor and customer satisfaction Author info Helena Čierna Author Čierna Helena 1952- (100%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document Marketing of the companies in V4 countries one step before the entry to European Union : text book of international scientific conference. S. 37-40. - Banská Bystrica : Faculty of Economics of Matej Bel University, 2003 / Ďaďo Jaroslav 1954- ; Laššák Vladimír ; Vetráková Milota 1950- ; Strišš Jozef ; Lipták František Keywords spokojnosť zákazníkov - customer satisfaction kvalita služieb - quality of services Language English Country Slovak Republic systematics 330 Public work category AFD No. of Archival Copy 34482 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
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