Number of the records: 1  

Customer chemistry

  1. TitleCustomer chemistry
    Subtitlehow to keep the customers you want and say "good-bye" to the ones you don't
    Author infoMary Naylor and Susan Greco
    Author Naylor Mary
    Co-authors Greco Susan
    Issue dataNew York : McGraw-Hill , 2002. - xvii, 234 s. : ilustr., 24 cm
    Issue1st ed.
    ISBN0-658-00144-2
    NoteAnotovaná bibliografia s. 205-208. Menný a vecný register.
    Keywords marketing   spokojnosť zákazníkov - customer satisfaction   zákazníci - customers  
    LanguageEnglish
    CountryUnited States of America
    systematics 339.138
    Catal.org.BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici
    Databasexkni - BOOKS
    Copy count1, currently available 0, at library only 1
    Call numberLocationSublocationUmiestnenieInfo
    250368Univerzita Mateja BelaUniversal reading roomIn-Library Use Only

Number of the records: 1  

  This site uses cookies to make them easier to browse. Learn more about how we use cookies.