Number of the records: 1  

Customer relationship management

  1. TitleCustomer relationship management
    Author infoKristin Anderson, Carol Kerr
    Author Anderson Kristin
    Co-authors Kerr Carol
    Issue dataNew York : McGraw-Hill , 2002. - xii, 164 s. : ilustr., 23 cm
    Issue1st ed.
    ISBN0-07-137954-1
    NoteMenný a vecný register.
    Keywords spotrebitelia - consumers   manažment - management   vzťahy so zákazníkmi - customer relations   služby - service industries - services  
    LanguageEnglish
    CountryUnited States of America
    systematics 339.138
    Catal.org.BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici
    Databasexkni - BOOKS
    Copy count1, currently available 0, at library only 1
    Call numberLocationSublocationUmiestnenieInfo
    250366Univerzita Mateja BelaUniversal reading roomIn-Library Use Only

Number of the records: 1  

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