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Smart tourists as a profiling market segment: Implications for DMOs
Title Smart tourists as a profiling market segment: Implications for DMOs Author info Tomáš Gajdošík Author Gajdošík Tomáš 1988- (100%) UMBEF01 - Katedra cestovného ruchu
Source document Tourism Economics. Vol. 26, no. 6 (2020), pp. 1042-1062. - London : SAGE Publications, 2020 Keywords organizácia destinačného manažmentu - destination management organization inteligentné cieľové miesta - smart tourism destinations trh cestovného ruchu - tourism market inteligentní návštevníci - smart tourists Form. Descr. články - journal articles Language English Country Great Britian Annotation The concept of smart tourism has gained a significant attention in the last years, leading to fruitful discussions among scientists and practitioners; however, there has been lack of attention paid to smart tourists so far. Although this emerging type of tourist has been conceptualized, it is now important to find whether it can be considered as a market segment. The article fills the gap in the smart tourism research by using two-step cluster analysis to classify 5975 tourists, finding a smart tourism market segment and analysing the characteristics and travel behaviour of this segment. This segment is worth focusing on and differentiates in all trip experience phases. The rethinking of business models of today's destination management organizations towards creating value proposition during all trip experience phases based on personalization and experience enrichment is needed in order to reach the smart tourist market segment. URL https://library.sk/arl-umb/sk/csg/?repo=umbrepo&key=59114659281 Public work category ADC No. of Archival Copy 48191 Repercussion category MILICEVIC, Snezana - PETROVIC, Jelena - DORDEVIC, Natasa. ICT as a factor of destination competitiveness : the case of the republics of former Yugoslavia. In Management and marketing-challenges for the knowledge society. ISSN 1842-0206, 2020, vol. 15, no. 3, pp. 381-392.
KIATKAWSIN, Kiattipoom - SUTHERLAND, Ian - KIM, Jin-Young. A comparative automated text analysis of airbnb reviews in Hong Kong and Singapore using latent dirichlet allocation. In Sustainability. ISSN 2071-1050, 2020, vol. 12, no. 16, pp. 1-17.
KIATKAWSIN, Kiattipoom - SUTHERLAND, Ian - LEE, Seul Ki. Determinants of smart tourist environmentally responsible behavior using an extended norm-activation model. In Sustainability. ISSN 2071-1050, 2020, vol. 12, no. 12, pp. 1-15.
SHEN, Shiwei - SOTIRIADIS, Marios - ZHANG, Yuwen. The influence of smart technologies on customer journey in tourist attractions within the smart tourism management framework. In Sustainability. ISSN 2071-1050, 2020, vol. 12, no. 10, pp. 1-18.
YE, Ben Haobin - YE, Huiyue - LAW, Rob. Systematic review of smart tourism research. In Sustainability. ISSN 201-1050, 2020, vol. 12, no. 8, pp. 1-15.
SHEN, Shiwei - SOTIRIADIS, Marios - ZHOU, Qing. Could smart tourists be sustainable and responsible as well? The contribution of social networking sites to improving their sustainable and responsible behavior. In Sustainability. ISSN 2071-1050, 2020, vol. 12, no. 4, pp. 1-21.
Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika 
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