Number of the records: 1
Evaluation of customer satisfaction in services
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$a Evaluation of customer satisfaction in services $d Hodnotenie spokojnosti zákazníka v službách $f Helena Čierna 463 -1
$1 200 1 $a Contemporary aspects of management and restructuring $f ed. by Alessandra Anastasi, Ryszard Borowiecki, Andrzej Jaki $g rec. Jan Duraj, Francesco Vermiglio $v S. 208-214 $1 010 $a 83-85827-95-1 $1 210 1 $a Warsaw - Cracow $c Cracow University of Economics $d 2006 606 $3 umb_un_auth*0000776 $a zákazníci $X customers 606 $3 umb_un_auth*0037671 $a služby $X service industries $X services 606 $3 umb_un_auth*0037673 $a spokojnosť zákazníkov 615 $n 658 $a Riadenie a správa podniku $2 konspekt 675 $a 658.64 $v 1.stred. $z slo 700 -0
$3 umb_un_auth*0002627 $a Čierna $b Helena $f 1952- $p UMBEF03 $9 100 $4 070 $T Katedra ekonomiky a manažmentu podniku 801 -0
$a SK $b BB301 $g AACR2 $9 unimarc sk T85 $x existuji fulltexy
Number of the records: 1