- Evaluation of customer satisfaction in services
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Evaluation of customer satisfaction in services

  1. TitleEvaluation of customer satisfaction in services
    Par.titleHodnotenie spokojnosti zákazníka v službách
    Author infoHelena Čierna
    Author Čierna Helena 1952- UMBEF03 - Katedra ekonomiky a manažmentu podniku
    Source documentContemporary aspects of management and restructuring. S. 208-214. - Warsaw - Cracow : Cracow University of Economics, 2006
    Databasexpca - PUBLIKAČNÁ ČINNOSŤ
    Catal.org.BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici
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