- Evaluation of the most frequented forms of customer feedback acquisit…
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Evaluation of the most frequented forms of customer feedback acquisition and analysis

  1. KRIŽO, Pavol et al. Evaluation of the most frequented forms of customer feedback acquisition and analysis. In Knowledge management in Organizations. international conference KMO 2018. Knowledge Management in Organizations : communications in computer and information science. 1. vyd. - Ham : Springer Verlag, 2018. ISBN 978-3-319-95203-1, s. 562-573. Available on: https://doi.org/10.1007/978-3-319-95204-8_47.
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