1. Evaluation of customer satisfaction in services
| Title | Evaluation of customer satisfaction in services |
|---|---|
| Par.title | Hodnotenie spokojnosti zákazníka v službách |
| Author info | Helena Čierna |
| Author | Čierna Helena 1952- (100%) UMBEF03 - Katedra ekonomiky a manažmentu podniku |
| Source document | Contemporary aspects of management and restructuring. S. 208-214. - Warsaw - Cracow : Cracow University of Economics, 2006 |
| Keywords | zákazníci - customers služby - service industries - services spokojnosť zákazníkov - customer satisfaction |
| Language | English |
| Country | Poland |
| systematics | 658.64 |
| Public work category | AEC |
| No. of Archival Copy | 5665 |
| Catal.org. | BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici |
| Database | xpca - PUBLIKAČNÁ ČINNOSŤ |