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Title Customer relationship management Author info Kristin Anderson, Carol Kerr Author Anderson Kristin
Co-authors Kerr Carol
Issue data New York : McGraw-Hill , 2002. - xii, 164 s. : ilustr., 23 cm Issue 1st ed. ISBN 0-07-137954-1 Note Menný a vecný register. Keywords spotrebitelia - consumers manažment - management vzťahy so zákazníkmi - customer relations služby - service industries - services Language English Country United States of America systematics 339.138 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
book
Call number Location Sublocation Umiestnenie Info 250366 Univerzita Mateja Bela Universal reading room In-Library Use Only