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Title Employees first, customers second Subtitle turning conventional management upside down Author info Vineet Nayar Author Nayar Vineet
Issue data Boston : Harvard Business Press , 2010. - viii; 198 s., 22 cm Issue 1st ed. ISBN 978-1-4221-3906-6 Note Bibliografické odkazy. Register Keywords firemná kultúra organizačné zmeny - organizational changes vzťahy so zákazníkmi - customer relations organizačná kultúra - corporate culture - organizational culture riadenie vzťahov so zákazníkmi - customer relationship management - CRM Language English Country United States of America systematics 005 331.1 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 341939 Univerzita Mateja Bela Economic reading room In-Library Use Only