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Title The Servqual method and it´s meaning in the estimation of the quality of the stationary medical treatment Document part Chapter 1 Author info Joanna Rosak, Stanisław Borkowski, Ewa Wszendybył Author Rosak Joanna (34%)
Co-authors Borkowski Stanisław (33%)
Wszendybył-Skulska Ewa (33%)
Source document Quality management of services. S. 10-15. - Žilina : EDIS - vydavateľstvo Žilinskej univerzity, 2006 / Čorejová Tatiana ; Borkowski Stanisław ; Marcikiewicz Cezary ; Bokůvka Otakar Keywords stacionárna liečba SERVQUAL kvalita služieb - quality of services Language English Country Slovak Republic Public work category AEC No. of Archival Copy E594 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
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