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Title Are the volunteer projects included in package holiday tour? Case study evidence from the Slovakia and Czech Republic Author info Kristína Pompurová, Radka Marčeková Author Pompurová Kristína 1983- (50%) UMBEF01 - Katedra cestovného ruchu
Co-authors Marčeková Radka 1979- (50%) UMBEF01 - Katedra cestovného ruchu
Source document Journal of Tourism and Services. Vol. 8, no. 15 (2017), pp. 19-26. - Praha : Vysoká škola obchodní v Praze, 2017 Keywords dobrovoľnícke programy - volunteer programs zájazdy cestovné kancelárie - travel agencies cestovné agentúry - travel agencies dobrovoľnícky cestovný ruch - volunteer tourism volunteer projects package holiday tour tour operators Language English Country Czech Republic systematics 338.48 Annotation The study approaches volunteers' projects in package tourism, which is a predominant form of outbound leisure tourism in Europe. The aim is to study the contemporary offer of tour operators and travel agents in Slovakia and the Czech Republic with emphasis on volunteer tourism. Data were obtained by mystery e-mailing based on measuring reaction to e-mail inquiry of client. The members of the Slovak Association of Tour Operators and Travel Agents and members of the Association of Tour Operators and Travel Agents of the Czech Republic were addressed. The research results show that the proportion of tour operators and travel agents which offer package holiday tours with volunteer activities is negligible. None of the subjects specializes in volunteer tourism as the global growing alternative form of tourism. Tour operators and travel agents that offer volunteer projects included in package tours do so only marginally. Public work category ADM No. of Archival Copy 41137 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika 
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Title Databáza zákazníkov a manažérstvo sťažností v cestovných kanceláriách Par.title The database of customers and complaints management at tour operators Author info Kristína Pompurová, Šimon Raši Author Pompurová Kristína 1983- (50%) UMBEF01 - Katedra cestovného ruchu
Co-authors Raši Šimon (50%) UMBEF01 - Katedra cestovného ruchu
Source document Acta Oeconomica No 24. S. 82-88. - Banská Bystrica : Univerzita Mateja Bela, Ekonomická fakulta, 2008 / Patúš Peter 1950- ; Vetráková Milota 1950- Keywords cestovné agentúry - travel agencies cestovné kancelárie - travel agencies databázy zákazníkov sťažnosti - complaints manažment sťažností - complaints management databases of customers tour operators Language Slovak Country Slovak Republic systematics 338.48 Public work category AED No. of Archival Copy 27073 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ unrecognised