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Title The Meaning of the Servqual Method Application in the Hotel Service Quality Estimation Author info Stanisław Borkowski, Ewa Wszendybył Author Borkowski Stanisław (50%)
Co-authors Wszendybył-Skulska Ewa (50%)
Source document Quality of Materials and Services. S. 11-16. - Brno : Tribun EU, 2008 / Borkowski Stanisław ; Pešlová Františka ; Beneš Libor Keywords SERVQUAL kvalita služieb - quality of services hotelové služby - hotel services Language English Country Czech Republic systematics 338 Public work category AEC No. of Archival Copy E583 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
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