Počet záznamov: 1
Service operation management
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$a Service operation management $e improving service delivery $f Robert Johnston, Graham Clark 205 $a 3rd ed. 210 $a Harlow, UK $c Prentice Hall $d c2008 215 $a 533 s. $c il., tab. $d 25 cm 320 $a Bibliogr. odkazy. Reg. 606 0-
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Počet záznamov: 1